FAQ's
What is clothing consignment?
Clothing consignment is when you bring in your gently used (or new) items for us to sell on your behalf. Once the item sells, you receive a portion of the sale.
How does selling on consignment work?
You bring in your items, and we select what our customers are currently looking for and what we know is selling. We then price and display those items in-store and online. When they sell, you earn a percentage of the sale price. Please don’t take it personally if we don’t accept certain items—we focus on what we know we can sell for you.
Do items need to be freshly cleaned before consignment?
Yes—items should be clean and ready to hit the sales floor. The better shape your items are in, the faster they sell and often for more. Items that are excessively wrinkled may be passed on.
When should I bring in seasonal items?
We accept seasonal items on the following schedule: summer starting April 15, fall starting June 15, winter starting October 15, and spring starting January 15. We also accept jeans and athletic wear year-round.
Do I need an appointment to consign clothing?
No appointment is needed—just bring your items during regular business hours. If you prefer to “drop and run,” you can do so anytime. If you would like any unselected items returned, you will need to come in Monday–Friday between 8 AM and 4 PM. We do not hold unselected items for later pickup.
How many items can I bring in at one time?
We recommend bringing a manageable amount at a time. If you have a large drop-off, call ahead.
What items do you not accept?
We do not accept outdated styles, overly worn items, discount store brands, baby clothes, or anything not in season.
What types of clothing do you accept?
We accept trendy, in-style clothing for women, men, and kids (2T and up), along with shoes, handbags, and accessories.
What brands do you accept?
We focus on popular, in-demand brands like Lululemon, Nike, Free People, Madewell, Zara, Abercrombie, Hoka, On Cloud, Patagonia, and similar styles our customers are actively shopping for.
Do you accept designer clothing?
Yes—we love designer pieces, especially items in excellent condition.
Do you accept vintage clothing?
Typically no, unless it is on-trend and in high demand.
Do you accept children’s clothing?
Yes, sizes 2T and up.
Do you accept men’s clothing?
Yes—especially casual, athletic, and everyday styles.
Do you accept women’s clothing?
Yes—this is our largest category and best seller.
Do you accept shoes, handbags, and accessories?
Absolutely—these are some of our fastest-selling items.
What condition do items need to be in?
Items must be like new or in excellent used condition—no stains, holes, odors, pilling, or excessive wear.
Do you accept items with minor flaws?
Generally no. We maintain high standards to keep our store looking its best.
Do you accept altered clothing?
Sometimes—if the alterations don’t affect fit or resale value.
Do you accept new-with-tags items?
Yes—those are always in high demand.
How do you price consignment items?
We price items based on brand, condition, demand, and current retail trends.
Who decides the selling price?
Our team handles all pricing to ensure items are competitively priced and sell at the best possible value.
What percentage do consignors receive?
Consignors receive 50% of the selling price.
When do I get paid for sold items?
We offer pay-on-demand. You can use your balance as store credit or request a check at any time once you have a balance.
How can I check whether my items have sold?
You can check your account through our system or contact the store at 580-665-0290 during business hours.
How long do you keep consigned items?
Items are kept for a 60-day selling period.
What happens if my items do not sell?
Unsold items are marked down at day 30 and again at day 45. Any remaining items at the end of the 60-day period are removed and donated to local charities and clothing closets.
Can I pick up unsold items?
Yes. It is the responsibility of the consignor to track their consignment period and locate any unsold items on the sales floor before the end of the 60 days.
Do you donate unsold clothing?
Yes.
Can I reclaim items after they are donated?
No—once items are donated, they cannot be returned.
Where are you located?
212 N Broadway, Ada, OK
What are your store hours?
Monday–Friday: 9 AM – 6 PM
Saturday: 10 AM – 4 PM
Is parking available?
Yes—both street parking and a convenient nearby parking lot are available.
How can I contact the store?
Call us at 580-665-0290 during business hours. While we do have a Facebook page, messages are not checked frequently.
How can I stay updated on new arrivals and promotions?
Follow us on social media and sign up for our text rewards for first access to new arrivals and sales.
Do you offer store credit instead of cash payout?
Yes—we offer both. It is your choice.
Do you buy clothing outright?
No—we operate on a consignment model.
What is the difference between consignment and resale?
Consignment pays you after the item sells. Resale stores typically pay upfront, usually at a lower rate.
Do you authenticate designer items?
We do our best to verify authenticity before accepting items.
Do you accept luxury handbags?
Yes—authentic luxury handbags are accepted and may receive enhanced commission rates.
Do you accept formalwear or special occasion clothing?
No, we do not accept formalwear or special occasion items.
Do you accept wedding dresses?
No.
Do you accept jewelry?
Yes—fashion jewelry and select higher-end pieces.
Do you accept plus-size clothing?
Yes—we love inclusive sizing.
Do you accept maternity clothing?
Limited acceptance depending on demand.
Do you accept athletic wear?
Yes—this is a very popular category.
Do you accept furs or leather?
We accept select items. Please call or stop by if you have specific questions about a piece.
Can I consign items from out of town?
Yes—we have consignors from all over. We’re happy to coordinate pickup options when possible, and we can mail checks upon request.
Do you offer online consignment?
We sell items online, but all consignment intake is done in-store.
Can I ship my items to your store?
Contact us to discuss options.
What should I bring when consigning for the first time?
Your items and a valid ID.
Do I need an ID to consign?
Yes.
Is there a consignor agreement?
Yes—all consignors are required to sign an agreement.
Can I set my own prices?
No—we handle all pricing.
Can I request markdowns or discounts?
No—pricing and markdowns are managed in-store.
Do you run sales on consigned items?
Yes—we run promotions regularly to help items sell.
Will I be notified when my items sell?
No, but you can check your account or contact us for updates.
How do customers shop your consignment items?
In-store and online.
Do you sell items online?
Yes—we ship across the U.S.
Do you accept returns or exchanges?
All sales are final.
Can I place an item on hold?
No. Items can be purchased and picked up later, but we do not hold items without payment.
Do you offer gift cards?
Yes.
Do you offer personal styling?
Yes—our team is happy to help you find the perfect pieces.
How often do you get new arrivals?
Daily—we are constantly putting out new inventory.